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##SITE_NAME## Sellers Guide
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Auctions

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Selling Items on ##SITE_NAME##

This page outlines the process of listing items for sale, and managing your auction items during and after the sale. Our site features auction software that has many extra features that will allow you to easily manage and promote your listings.

Listing Fees and Commissions

The following fees apply when listing and selling an auction item on ##SITE_NAME##.

There are no fees charged for placing an item for sale on ##SITE_NAME##, or for re-listing it should it fail to sell. However, a fee is charged based on the final sale price reached in the auction. Listing an object will allow you to review and accept the fees which you will be charged.

A 5% Commission is charged only if the auction sells for your listed price, and any reserves are met.

> Optional Fees:

The following fees for services only apply if you choose to use them.

There is a fee of $0.20 to Feature your item on the main page and category pages of the site.
There is a fee of $0.20 to Feature your item on the top of the category selected.
There is a fee of $0.05 to display your auction with a Bold title in the auction lists.

Your Account:

In your My Account screen you may view any fees that are due for your activity on the auction site. You will be invoiced monthly on or about the 1st of the month. Payment instructions will be included with your invoice.
Listing an Auction Item:

Items are listed in your members area, and may be listed in one of 2 methods. You may list items individually with the List Item link, or you may also upload multiple auctions at once in the Seller Tools section. For uploading auctions, see the separate instructions.

Each auction item contains for following information:

Category:
Choose one category from the drop down list in the List Item form, or provide the category number in your upload file. If  you would like an additional item, you may request it from the admin .

Title:
Accurately describe your item with a title that can be up to 120 characters long. Good titles will attract attention and help to SELL your item!

Quantity:
Either 1 or more items may be sold at the same time. Multiple quantity (Dutch auctions) must be for the exact same item.

Description:
Your description is most important to describing your item and answering potential questions for the buyer. HTML is acceptable.

Image:
You may upload images with the List Item form, or link to an image on another website by providing the complete URL to the image. When linking make sure to use a complete URL beginning with http://. If you aren't sure of your image URL, copy what you have typed into a new browser window and see if your image appears. If it doesn't, check your path and file name, as they are case sensitive in most cases.

Selling Price:
Selling Price is the price the bid must reach for the item to be considered sold. In a non reserve auction, the Selling Price will also be the starting bid.

Reserve Starting Bid:
This is optional and left blank for Non Reserve or Regular auctions. Entering a price in this field starts the bidding lower than the Selling Price and hides it. Bids will be accepted at the Reserve Starting Bid, but must reach the Selling Price to be considered sold.

Buy Price:
Not available with Dutch Auctions. This amount must be at or higher than the Selling Price, and if a bid reaches this amount it will end the auction immediately and the item will be considered sold.

Shipping and Payment Terms:
Boxes are provided for you to enter your Shipping and Payment Terms. HTML is accepted here. You may also set defaults for this form in the Settings and Messages sections of the Seller Tools menu.

Ending Time:
You may select a day and time your auction will end from the drop down box on the List Item form.

Featuring and Extras:
You may increase the exposure of your auction item by Featuring the auction, or adding bold text for display. Additional fees will apply.

Saving and Starting Auctions:
Once you have completed the listing form you may start your auction immediately, or save the auction for later. Saving the auction for later will allow you to prepare auctions in advance. Saved auctions are accessed from the Seller Tools menu, and my be sent to auction in groups.

Settings and Messages:
As mentioned above you may set your default Shipping and Payment terms in the Settings and Messages section of the Seller Tools menu. You may also add a note to buyers which is included in the bottom of  the winning bid notice. Here is where you should be including instructions further explaining your payment and shipping policies to the buyer so the transaction my be concluded swiftly.


When Your Auction Ends:
When your auction has ended notices are sent out to winning bidders. Notices are sent once per day, approximately at 1 AM EST. We do this so that we can combine multiple winners into one notification. The buyer and seller will each receive an email with the list of auctions won, and auctions that did not meet the reserve, and the payment instructions provided by the seller.

Purchases/Sales Area
Your members area has a very handy section called Purchases/Sales where buyers and sellers can go to view the winning bids. Copies of the email invoices are kept there, and links are provided to make it easy for contacting the other party. This is also the section where Feedback can be left for another member, relating to a particular transaction.

Relisting Auctions:
An auction may be relisted once it is over and notices have been sent. From the Seller Tools menu choose Relist Closed Auctions. You may view your sold and unsold auctions here, and relist in groups or individually.


 
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